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We love to hear your thoughts and feedback. It’s always great to hear from you, our customers. Please find below a selection of some of your feedback, thanks again!

Hello Carly,

Just a few things: BIG THANK YOU FOR YOU WONDERFUL SERVICE – all items have arrived & we are most impressed with the quality of the products! JUST BEAUTIFU! Am so excited to start using them now – still a few months to wait ?

Leanne, Pacific Pines, QLD

Dear Carly

Just a note to tell you how lovely it was to receive the parcels from Eco Child last week!

We especially love both out blankets. My partner Paul is captivated by the softness of the bamboo sheep blanket and the little flower/bee blanket looks gorgeous in our Leander cradle. What a lucky baby!

Thank you so much for your excellent service.


Abigail, East Brisbane, QLD

Hi Carly,


Thank you for your prompt attention for this matter. I really appreciate.

I'm looking forward to receiving the parcel.......I have been looking for a good nappy bag and finally I found one! And I love Apple & Bee! :-)


Thanks again,



Ai , Brisbane

What a beautiful shop you have, wish I had made the stop earlier some gorgeous things in store. Kids loved the lavender bath.

Amanda, Glass House Mountains, QLD


Thank you so much for putting my order through yesterday and getting it into the post, very much appreciated.  It's great to have such wonderful customer service, especially at this very busy time of year. I can't wait to receive the products and be able to watch my sons face when he opens them on Christmas morning. It's also great to know that we've bought toys that will last and are reducing our carbon footprint - a Christmas present to the planet as well.


Thank you once again, we will definitely be ordering more products from you.


Kind regards, Amelia

Amelia, SA

Dear Karly and the Staff at Eco Child Thank you, thank you, THANK YOU for the bag of goodies that I won from your store competition.

They will be so handy when baby #2 comes along in the future. I have always loved your products and am so happy with your service. You've made me one very happy Mummy. Have a lovely Thursday! Kind Regards Amie Clark

A Clark, Brisbane, Qld

Hi Carly,
Thank you so much for sending through those instructions for washing. And also a BIG thank you for helping us out and being so patient with us at the shop when we came in looking at nappies ( we clearly had limited knowledge).
I have played with the nappies many times and can't wait to use them when our little girl arrives next month!!!

Thank you again!
Amie :-)

Amie, Sydney, NSW

Oh Carly,
Thank you so much for your quick reply!
And thank you also for the delivery information.
I will head to the post office to collect it tomorrow!
I'm very impressed with your quick despatch!
Often I find online purchases take weeks to be delivered!
But yours has arrived within days of me ordering.
I'm also extremely impressed by your quick response to
my email, and after hours no less! I will be using your 
service again, and recommending you to my friends!
Thank you again!

Amy, Bathurst

Our 20 bumgenius nappies arrived yesterday! Thanks so much Carly & co!

Cheers, Belinda and baby Flynn

Belinda, Australia

Hi Carly
Just wanted to let you know I received it already this morning and wanted to say thank you. This will be the first of many I hope and wish everyone was as efficient with their deliveries as you are! 

Belinda, Australia

Hi Carly,

Just a quick message to let you know the parcel arrived safe and sound last week and to thank you for your sweet gift of the soap ... it smells divine.

Best always,

Beverly, Hunters Hill, NSW

The buds products are lovely, we used them at bath time last night and she loved them! (I think... hehe). The amber necklace will come in very handy in a few months too!
I am so impressed with all of the products we've got from you, the hammock and bath especially are a big favourite with all of us, especially Estelle! I'm sure that's why she is sleeping so well.
Thanks for all the help you've given me so far, I cant wait to show my little (kind of anyway) angel to you!

Bronwyn, Redcliffe, Qld

Hi Carly-
Lovely to talk today- thanks for yr great customer service- Look forward to receiving wrap- Many thanks Bryds

Brydie, Christchurch, NZ

Hi Carly,


I just wanted to let you know that I have received my nappy bag (I love it!) and I want to thank you for all your help! 


Kind Regards,


Candice, Brisbane, Qld

Thank you - the package arrived today.  I'm loving the breastvest, and can't wait to take our wee one swimming in the new paddle pants :)

Carolyne, West Hindmarsh, SA

Hi there

Just wanting to say a big thank you for the speedy delivery of my order and for wrapping it up so beautifully :o) Looks wonderful and I really appreciate it!!

Thanks again!

Cathie, North Lakes, Qld

Hi Carly,

Your site's really great, I love the mix of products, information and personalisation just fab.

We bought our sons tummy tub, beautiful range of organic body products and our kanoe from you guys a couple of years back, all the products were just beautiful and unique.

Have a great day and best of luck with your business.


Chrissy, Orange, NSW

I recently had the privilege of dealing with one of your very helpful staff at your North Lakes Store. I rang with an enquiry on one of your products and the staff member, I think her name was Rachael, went to great lengths in order to assist me. If this is the level of service all of your staff provide, your customers are very fortunate!

Please pass on your thanks to Rachael, if indeed I have her name correct.

Kind regards,

Colleen, Logan, QLD

Hi Carly,

First of all Thank you for such a fantastic personal service. I love the Under The Nile products and have already given a few people your details for them.....

Pleasure doing business with you,

Regards Cressida

Cressida, Sydney, NSW

The parcel arrived today and the products were just what I wanted.

Thank you!

Danyelle, Maroubra, NSW

Hi Rachel,

Just wanted to let you know that my nappy order arrived today, thanks so much for that, they both look awesome! And thanks for all you have done to help me out with this order.


Dawn, Berwick, VIC


Just wanted to drop you a quick note to say what a great website you have. My first order was simple, everything's clearly communicated and structured, and there's loads of great informative. I will be back.


Edie, Wollongong, NSW

Dear Carly and Eco Child

Thank you for promptly getting the Imse Vimse nappies out to me. They are continuing to be fantastic! Also, thank you for the 10% discount, this was greatly appreciated and very kind of you! Have a great weekend.

Yours sincerely

Emily (and cloth nappied Milly)

Emily, Sunshine Coast, Qld

Hi Carly,

Thank-you for sending out the parcel so quickly! It was wrapped so beautifully!
"Mum" loved it!!! Thanks so much for your help with everything!

Emily, Alexandria, NSW

Hi Carly
Thank you so much. I really appreciate your high standard of service and I will continue to shop with you in future and refer you to friends and family.
Kind Regards

Fotini, Rose Bay, NSW

Hi Girls,

Thank you very much for my goodies, the parcel arrived today.
The butterfly mobile is so so cute!!
I just love when my parcels arrive, its like Christmas, very exciting !!!

Enjoy your day,

Cheers n sunshine,


Thank you Carly and the Eco Child 'A' team, that little outfit is so gorgeous and thanks your kind thoughts.

You guys have been a great help and I love your products and service. Congrats on your new store and here’s to a successful and happy 2008.

Luv n sunshine

Hayley, Rockhampton, QLD

Hi Carly,


Just to inform you that the bottles are arrived good and well in Belgium and I'm very happy !!!!!

thank you very much,  Heidi

Heidi, Belgium

Pass on my thanks to Megan – she is fantastic! Very patient and helpful. I walked away feeling confident in how to introduce solids to Jackl thank you for holding these sessions. They are so good! You have a great team.

Jasmin, Sunshine Coast, QLD

Dear Carly,

I can't believe how quickly our mum and dad to be received the beautiful deer blanket. I only ordered it yesterday and it arrived in Gosford this afternoon. The gift wrapping was a very appreciated touch and I can't wait to hear what they think of it- both are still at work but will be home shortly.
As we live in a rural area and  unfortunately I am housebound and don't get to see them often, to find a site like yours is a dream come true. Our daughter in law suffers from severe allergies and I know she is concerned about her precious one (due early December.), so that makes your products even more special to us.

I will be ordering some sheets and other treats for them from you as soon as I raid the piggy bank.

Once again, the sincerest of thanks and you will be hearing from me very soon.

Take care


Jasmin, Gosford

Hi Rachel,

The parcel arrived, thank you so much! 

Look forward to seeing what you stock for summer.

Take care,


Jodi, Australia

Thank you so much!  That is fabulous service, we are very rural  so always on the lookout for helpful web based companies.  I'll be back!

Karin, Stroud, NSW

Oh my goodness!  How exciting!  How wonderful are you guys!!!  I so appreciate it.  It means a lot.  That baby (Indiana) has been Abbie's special baby, and always will be, so knowing that her replacement can look exactly the same means so much to us.  What fabulous customer service - you have all really gone out of your way for us and it means the world.

Karina, Victoria

Hi Carly,

Our Pop-In Nappies just arrived!! LOVE LOVE LOVE them!!!
thank you :) Katie

Katie, Beerwah, Qld

“Thanks so much for your quick response Carly.
I just had a look on your website - thank you. I think it's fantastic that you stock these bottles. I had no idea of the harmful effects of heating other plastic bottles until I read an article in the paper. None of my friends were aware of the issue either, so I'll be sure to let them know Eco Child is selling the Bisphenol A free bottles. I will be sure to place my order shortly.

Thanks again Carly.

Kylie and Damien, -


I am just letting you know that we received the organature innerspring cot mattress and we LOVE it! It's a perfect fit and feels great!! We are so happy with it.

Thanks so much for being so helpful and lovely to deal with while organsing the exchange of mattresses it has been really appreciated.

Many Thanks


Lani, Western Australia

Thank you soooo much, Rabbi arrived safely yesterday and Louis went to sleep no fuss, no tears.
cheers Larissa

Larissa, Ballan, Vic

Hi Carly,

It arrived safely and very quickly!  Like everything we have purchased from Eco Child, Max and I love it. 

Thanks so much,

Laurel, Noosa Heads, Qld

Hi there, Wow! What a fantastic service you have! I got the mattress in such super speedy time and am thrilled!

Thank you so much.

Kind regards,

Libby, Turramurra, NSW

Hi Jenni,

Thanks for the advice. The carrier works great now. It was only my first carry that felt awkward and I think I panicked a bit that I'd bought the wrong one. Now it's really comfy, my son sits in it great and happily!
Thanks again, Louise

Louise, Dernancourt, SA

Dear Carly & Eco Child,
Hi, just wanted say I've received my order and the items are just gorgeous, I love them! Thank you for the wonderful and quick service. and the gift wrapping is lovely by the way! Look forward to shop at your website again!

Maria, Nedlands, Perth WA

Love your products. Keep up the good work. Will continue to check in when I need want new things! 

May, Neutral Bay, NSW

Hi Carly and the team,
I received my order today and am super happy! thankyou so much for swapping over the dummy clip - it is absolutely gorgeous!

Milena, Bentleigh, Vic

Hey there, just wanted to send a message saying how amazing the service is, I accidentally put In two payments and you guys called me to see if I wanted both instead of just processing both orders. I received the sling today and I ordered it yesterday, thanks for a great shopping experience guys, ill be getting more stuff soon :))
Natasha xx

Natasha, Narangba, Qld

Thanks Sharyn, Just arrived home today after a week away, very happy that you are able to send all the items on my original order. I really look forward to receiving these. Thanks for the great customer service too! Nik

Nikole, Yeppoon

Dear Amanda

Thank you for my order, i received it this morning
all of my purchases are lovely especially the organic blanket...i'm sure the twins will love it when they arrive next week

thanks again for your services


Phoebe, Horsley Park, NSW

Hi Carly,
Thanks for the information.
I have just placed my order. It’s slightly different to the items I initially asked you about. There are just so many wonderful items I could go crazy in ordering stuff!
Thank you for all your help.
Rachel xo

Rachel, Ryde, NSW

Hi Carly and team,

Thanks again.  This is the first thing I've ever won.  Yay:)  
I have just had my third baby and I have always been conscious about chemicals in baby products and have chosen to use organic/natural products where possible.  I have thought about using mcn's mainly to save on money and landfill but never seemed to get around to it.  I don't know why but it never seemed to cross my mind that the nappies I was using could be harming my babies:( until seeing your article the other day!! It definately inspired me to look further into cloth nappies.  With so many different brands out there its hard to know where to begin. I cant wait to try the Pikapu nappies on my bub.

Thanks again.  Hope you all have a very Merry Christmas xo  

Rachel, Goulburn, NSW

Hi Carly

Thank you so much for the fantastic service. :)



Rachel, Chermside, Qld

Hi Carly


Thanks so much for your help on the phone with the voucher. I really appreciate you sending me one that I can print off before the weekend.



Looking forward to receiving the voucher.


By the way, I absolutely loved your website – it’s so informative, gorgeous and functional. I was impressed from the second I clicked on it.





Rebecca, Adelaide, SA

Hi Carly,

Thanks heaps for your fabulous service of last week with my lunch box order. They've just arrived are washed and ready for tomorrow's lunch. 

Can't believe I'm saying it but can't wait to pack tomorrow's goodies.

Thanks again, your store is now bookmarked :) Cheers Sally

Sally, Aust

Thanks so much, you guys have been such a pleasure to deal with and definitely have my future business :)
I’ve already turned a couple of other local mum’s your way as well!

Sarah, Currumbine, WA

Hi Naomi

Thanks so much for your speedy service!! I received my order this morning at 8am!

So impressed with Eco Child...which is why I keep coming back. :)


Sonya, Brisbane, Qld

Hi Naomi

Thanks so much for your speedy service!! I received my order this morning at 8am!

So impressed with Eco Child...which is why I keep coming back. :)


Sonya, Brisbane, Qld

Hello, I just want to say a big thank you. 

 I received your samples in the mail today. I am very excited to be able to try them when bub comes. 

Stacey, Belmont, VIC

Morning Carly,
Thanks for the notes! I found the workshop was great. Even though I had already started using cloth nappies it was good to see the different types in person and learn a bit more about the different styles. Thank you very much for offering these workshops for us! 

Talea, Sunshine Coast, Qld

Thanks for everything. I received the package today. I was very excited to open it up & dig through the goodies. Thanks to ecochild, we are now organised and ready to welcome our new baby to the family. 

Teena, Toowong

Hi there,

Just dropping a note to say thanks very much for pressie.  My little girl just loves a massage :-)

I have appreciated the service that you have provided.

Again, I have to say that the cooshee change table is fantastic.

All the best


Tina, Vaucluse, NSW

Thanks for the email. I have just found your website and I am extremely impressed with your service. I will spread the word about your products and service here in the south west of WA.


Vanessa, Collie, WA

Dear Ecochild,


Just to let you know that my order has arrived today! Thank you so much!


Best regards,




Vera, Darlinghurst, NSW

4 My Earth Cotton Canvas Lunch Packs

Now $20.00

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Buds Super Soothing Range

Soothe, Protect Winter Skin
From $17.95
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Charlie Bears Larlie Large Bear

On Sale Now $39.95

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Dandelion Handcrafted Rattles

Organic Cotton Toys
From $15.99
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Isoki Nappy Bags

Contemporary and Stylish
From $24.95
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Luna Gallery Knitted Blankets

Inspired by nature - Made in Australia
From $95.00
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Manduca Markdown Madness

New Prices - From $149

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Stokke Nursery Furniture

Innovative, Scandinavian Style

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Under The Nile Organic Range

Reduced - New Prices

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Winter & Summer Clothing Clearance

Up to 50% OFF

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"Thanks! IT all arrived today, very speedy delivery, very impressive eco child, I will shop again for sure! Claire"

Thanks for your thoughtful efforts on this order.  When you are such a distance away it is great to receive such great service. Thanks! 

The Buds products are lovely, we used them at bath time last night and she loved them! Bron

Just wanting to say a big thank you for the speedy delivery of my order and for wrapping it up so beautifully, Cathie

Thank you Carly and the Eco Child 'A' team, you guys have been a great help and I love your products and service. Luv Hayley